Euro Truck Simulator 2, developed by SCS Software, is a highly acclaimed trucking simulation game with a large player base. To play the game, players must purchase an activation code, which is typically sent via email. However, players often encounter issues with their activation codes and email, leading to frustration and disappointment. This paper aims to explore the current state of ETS2 activation code and email management, identifying common problems and offering recommendations for improvement.

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This study employed a mixed-methods approach, combining both qualitative and quantitative data collection and analysis methods. A survey of 100 ETS2 players was conducted, gathering data on their experiences with activation codes and email. Additionally, a review of existing literature and player forums was conducted to gather insights into common problems and solutions.